Friday, July 1, 2016

Travel Scammers Out in Force for Olympics Fans and Other Tourists

Tens of millions of dollars will be spent in the next few weeks as the excitement builds for the Olympic Games in Rio, but, sadly, a chunk of that money will end up in the pockets of travel scam artists.

Many bogus websites are offering non-existent tickets for the Games, including the opening ceremony, which sold out months ago.

Others offer packages that supposedly include flights, accommodation and admission tickets — which don’t exist, use substandard accommodation or are grossly overpriced.

Click here to read the full article. 



©Copyright Audri and Jim Lanford. All rights reserved.
Reprinted with permission.
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Sunday, June 26, 2016

New Travel Scams Set To Trick Unwary Tourists

If you’re about to embark on an overseas vacation this year, there’s one thing you’ll need in addition to your passport, foreign currency and a phrasebook our latest list of travel scams.

Stepping into unfamiliar territory should be fun, but it can also be risky. For instance, pickpockets are always active in busy tourist areas. So are scammers trying to sell you a sow’s ear for the price of a silk purse.

Every year, there are also plenty of new tricks to be on the lookout for. So, here, in the first of our two-part look at travel scams, are some of the main ones:

Click here to read the full article. 



©Copyright Audri and Jim Lanford. All rights reserved.
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Friday, June 10, 2016

SIM Card, Precious Metals and Printer Security Alerts

We tend to give little thought to those gold-colored miniature SIM cards that connect us with our cell phone network providers, as long as they’re doing their job.

But beware! Scammers have recently been giving them plenty of thought.

That small card contains a mountain of data about you as well as being the key to making calls and, increasingly, to making mobile payments so it can be like real gold in the wrong hands.

Click here to read the full article. 



©Copyright Audri and Jim Lanford. All rights reserved.
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Tuesday, June 7, 2016

What Does a Sales Conversation Sound Like?

A sales conversation is the exchange between you and a prospective client where you find out what the client needs, explain what you offer, and see if there’s a match between you. It’s neither a lecture nor arm-twisting; it’s a discussion between peers about an arrangement that will serve you both.

Here’s what a conversation like this sounds like in real life, with a few asides to note what you might learn from it.

Accountant Meg: Hi, Jack, this is Meg Jones, the small business accountant. How are you today? (Meg re-identifies herself to Jack. She also doesn’t launch right into a lengthy speech.)

Prospective Client Jack: I’m good, but a little busy right now.

Meg: I hope “busy” is good news for you. Do you have just a few minutes to talk about us working together? Last time we spoke you said you’d like to explore that idea. (She acknowledges Jack’s situation, but doesn’t just end the call. She asks permission to continue, and reminds him of a reason he may want to.)

Jack: Sure, I can spare a few minutes.

Meg: Great. You explained to me you have multiple lines of business, but your accounting isn’t telling you which ones are profitable and which aren’t doing as well. That’s one of my areas of expertise, so I know I could fix that, and provide enough reporting and analysis for you to be able to make better strategic decisions. What else are you looking for? (Meg describes Jack’s known problem or goal, which she had in her notes. She tells him succinctly how she can help and mentions a benefit to him. Then she asks for more info from Jack so she can suggest more ways she can help.)

Jack: I could sure use that. Do you also do taxes?

Meg: Absolutely. If we work together, I can prepare state and federal tax returns for your business, as well as your personal returns. Once we have your accounting system set up in the right way, there’s very little you’ll need to do for your business returns. Tax time can go much more smoothly. Is there any other accounting help you feel like you need? (Meg recognizes Jack’s response as a signal he’s interested in hiring her, and tests how ready he is by asking if there’s more he needs.)

Jack: There might be, but those are my two biggest headaches.

Meg: Those sound like just the sort of headaches I can make go away. May I tell you a bit about how I work? (Meg is now sure that Jack wants to hire her, and moves from talking about benefits of working together to describing the features of what she offers.)

Jack: Sure.

Meg: Because I specialize in working with small businesses like yours, I offer a package of services at a flat price, which includes what most small business owners need. When we first get started, I’ll review your books and make recommendations for your bookkeeper to implement, plus give him or her a list of regular reports to provide to you. You and I will meet together once per quarter to review your profits and expenses, and analyze any strategic decisions necessary.

In the third quarter, I’ll provide yearend tax planning recommendations, and after yearend, I’ll prepare state and federal tax returns for both the business and you. The total cost for the year will be $2,500, which includes unlimited phone calls to discuss your business financials. How does that sound? (Meg describes exactly what Jack will get before she tells him what it costs. Then she asks for his reaction.)

Jack: Wow, $2,500 is a lot.

Meg: Yes, it’s a substantial investment. What you’ll get in return for that is an accountant on your team year-round without having to have one on the payroll. Plus, you’ll get the information and advice you need to make your business more profitable. You don’t have to pay the full $2,500 up front. I ask for $1,000 to get started, then $500 per quarter for the rest of the year. What do you think? (Meg agrees with Jack’s consideration, and gives him two more benefits of hiring her. Then she offers to make payment easier, and again asks for his reaction.

Jack: Maybe I could do that.

Meg: If you’d like to get started, we could make our initial appointment for next week, and I can contact your bookkeeper directly to get what I need. Would you like to do that? (Meg believes Jack is ready to buy, and asks him a direct yes or no question.)

Jack: Sure, let’s do it.

Meg has closed the sale. Now it’s your turn! How could you use this example to have more productive sales conversations of your own?


 Copyright © 2015, C.J. Hayden

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Friday, June 3, 2016

Latest Lottery Scam Tricks More Convincing Than Ever

Lottery scams cost Americans an estimated $300 million every year.

That’s the amount that victims mostly seniors and other vulnerable individuals shell out in advance for supposed taxation and processing charges so they can pick up their “winnings,” which, of course, never arrive.

And despite stories appearing in local media every day about these costly con tricks, there’s apparently no shortage of people still prepared to believe they’ve really won.

Click here to read the full article. 



©Copyright Audri and Jim Lanford. All rights reserved.
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Friday, May 27, 2016

15 Million Bogus Hotel Bookings Every Year!

How do you rate your chances of being scammed when you make a hotel booking?

You probably think the likelihood is pretty remote. But it’s not.

According to the latest figures, something like one in every 16 online room bookings is a fake.

That’s right. Six percent of travelers ended up booking on phony hotel websites that looked like the real thing.

Click here to read the full article. 



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Friday, May 20, 2016

Do Not Track Solution Still Out of Reach

Who doesn’t feel surprised and more than a little uneasy when an ad pops up in your browser or a posting appears on your Facebook page that exactly reflects something you’ve been doing online.

You’re a victim of tracking the process of watching what you do and where you go online and then serving up an item or product that matches your interest.

Even if the results are helpful, you may feel somewhat concerned, especially since, perhaps, you think you’ve taken prior action to stop those trackers.

Click here to read the full article.


©Copyright Audri and Jim Lanford. All rights reserved.
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