Say it loud and it sounds like the start of a tongue-twister, but "Skype scam" is far more mischievous and troublesome than that.
Skype is a software program that enables you to use the Internet to make free or cheap phone and video calls, with tens of millions of users throughout the world.
Owned by eBay, it's the biggest of a number of outfits providing a similar service using what's known as "VoIP" (Voice Over Internet Protocol).
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